Privacy Policy

Empire Comfort Systems collects information you voluntarily submit through quote and support forms, including name, business email, company, phone, and project notes such as BTU targets or parts IDs.

How we use data

We use inquiry data to respond to quotes, route tech support, and improve product documentation. We do not sell personal information. Service providers that host email or CRM tools may process data solely to deliver those services.

Retention

Project inquiries are retained as needed for customer service and legal compliance, then deleted or anonymized according to internal retention schedules.

Your choices

To update or delete inquiry data, contact [email protected]. This policy may be updated; the current version appears on this page.